About Water Cooler
Teresa North
Founder & Consultant, Water Cooler Talk
Teresa set up Water Cooler in 2011 after a 15-year career in internal communication.
She landed her first comms job in 1996 before she knew that internal communication was even a thing.
From there, she held in-house roles with Microsoft, Barclays Bank, Dow Jones, Prudential and UBS.
Water Cooler helps clients with all aspects of internal communication.
Our clients include
“Teresa has been advising me for several years and, without exception, it has been a positive experience. Her ability to understand a new industry and immediately add value says a great deal for her aptitude and can-do approach. She can distil complex information and recommend how this should be communicated across multiple businesses, countries and cultures. But she always thinks beyond the immediate communication objective to the larger, more strategic opportunity that internal comms creates: how to use communication to drive greater engagement. Whether that’s changing culture, creating connections or conveying difficult news.
“Teresa is both creative and analytical in tackling the challenge and opportunity of communication – through both standard and innovative channels. She is a challenger and a listener and has executive maturity that is truly remarkable.”
Tracey Fellows, President Global Digital Real Estate, News Corp
“You have helped me to find my voice in an authentic and meaningful way and I cannot thank you enough for that. The responses to the emails you have helped me to craft [during covid] speak for themselves. You are extraordinarily talented. My only regret is that we did not get to work together for longer.”