Communicating change

Change is inevitable – especially in business. But it’s also the hardest thing to communicate. We’ll help you get it right.

A new way of working. Redundancies. A merger. A new IT system. Changes like these can be unsettling, alarming and unwelcome.

Because employees are human beings, emotions can run high when change is in the air. And because managers are human beings, too, they can find it hard to address change head on.

But dropping bombshells, putting the corporate shutters up and retreating behind talk of the “bottom line” are a recipe for disaster. Employees go on Twitter and the next thing you know, your reputation’s in tatters.

We’ll help you avoid these mistakes by creating a culture where people feel valued, despite the change. Where they trust your managers to be open about change – and open to hearing how they feel about change. We’ll help you:

  • Get through change with the least disruption

  • Minimise risk to reputation, profits and business goals

  • Make sure everyone’s clear on what’s happening and why

  • Assess how the change is being received so you can nip problems in the bud or do it better next time

  • Help employees feel supported and respected

  • Help managers feel supported and capable

  • Have constructive dialogue with other stakeholders, such as unions

  • Create a culture where people embrace change – and even thrive on it